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Terms of service

The rules of using Piaar. What we owe you, what we ask of you, and what happens when things go wrong.

Last updated: 30 September 2026 · Version 2.5

1. The agreement

By creating an account on Piaar or using the app, you agree to these terms. If you don't agree, please don't use Piaar. We've tried to write this in plain language. Where legal precision matters, we've been precise. Where it doesn't, we've kept it human.

These terms form a binding agreement between you and the operator of Piaar — Saad Abdullah, PhD, trading as PiaarTech, based in Västerås, Sweden. PIAAR is a registered trademark of Saad Abdullah.

2. Your account

To use Piaar you need an account. You can create one with your email and a password, or by signing in with Google, Apple (on iOS), or LinkedIn. You agree to:

You are responsible for what happens under your account. If multiple people share an account, we'll treat them as one user.

3. Acceptable use

Piaar is for genuine professional connection. We have zero tolerance for objectionable content and abusive users. You agree NOT to use Piaar to:

Reporting and moderation. You can report any user or content directly from the app (from a profile or a chat) or by emailing privacy@piaartech.com, and you can block any user at any time — blocking hides you both from each other and deactivates the conversation immediately. We review every report; we aim to act on objectionable content within 24 hours, though that's a goal, not a guaranteed turnaround, and can include removing the content and, where warranted, suspending or permanently banning the account. Confirmed violations result in warnings, content removal, suspensions, or permanent bans depending on severity.

Automated checks. Events, articles, event announcements, job posts, job-alert messages, and the "workplace" field on your profile are also checked automatically before they appear publicly, so that abusive or explicit content is caught early. Content that looks unsafe may be held back or removed. Automated checks get things wrong sometimes — if yours was removed and you think that's a mistake, email privacy@piaartech.com and a person will look at it. We aim to reply within five working days.

4. Your content, our brand

Anything you post on Piaar — your profile, skills, photos, messages — is your content. You keep ownership of it. By posting it, you give us a limited license to display it inside the product, process it (including running it through the automated moderation and skills-matching systems described in our privacy policy) for the purposes of running the service, and — where the relevant section of the privacy policy says a specific export applies to you — include it in an organizer's attendee export or a recruiter's applicant view. That license ends when you delete the content or your account, with the exceptions described in our privacy policy and deletion page.

You're responsible for what you post. Don't post content that infringes someone's copyright, violates their privacy, or that you don't have the right to share. Images you upload — profile photos, event covers, article images — must not contain nudity, sexually explicit material, or graphic violence; we remove violating images and may suspend the account under section 3.

Our brand. The PIAAR name and the Piaar logo are registered trademarks of Saad Abdullah. The app, its design, and its code are protected by copyright and other intellectual-property laws. Using Piaar doesn't give you any right to use our name, logo, or branding — if you'd like to (for example in press or a partnership), just ask: privacy@piaartech.com.

5. Privacy

Our privacy policy explains exactly what data we collect and how we use it. That policy is part of these terms by reference. Read it.

6. Beta status

Piaar is currently in public beta. That means:

We'll mark the beta period clearly in the app. When Piaar exits beta, these terms may be updated; we'll give 30 days notice of material changes.

7. Fees

Piaar is free for individual users. Core matching and messaging stay free; any future individual paid features would add to that, never gate the basics — and current users would be told at least 60 days in advance.

Some features for event organizers and businesses — such as organizer plans for conferences and trade shows, event promotion, and event reporting — are paid. These are sold and invoiced directly by us outside the app stores; we'll agree the price with you before anything is charged. Your invoices are available to view and download in the app, and we keep them for as long as Swedish accounting law requires.

If you receive attendee contacts. Where an attendee has chosen to share their contact details with you as an event organizer, you may use them only for that event and the follow-up the attendee agreed to. You must not sell them, add them to unrelated marketing, or pass them on. You are responsible as an independent controller for what you do with them, including honouring any later objection from that person.

Promotion. Promoting an event increases how prominently it can appear. It does not guarantee attendance, reach, or any particular result, and it never changes how the matching engine scores people — matching is based on skills alone. We may decline or stop a promotion that breaks these terms; if we stop one we haven't delivered, we refund the unused part.

Right of withdrawal for consumers. If you're buying a paid plan, boost, or extra allowance as a private individual rather than a business, and you're in the EU/EEA, you may have a statutory right to withdraw from that purchase within 14 days under the Consumer Rights Directive and Distansavtalslagen. We're still formalizing the process and a model withdrawal form for this. Until then: if you want to withdraw, email privacy@piaartech.com within 14 days of purchase. Where a feature is delivered to you immediately on payment (for example, a boost that starts working right away), starting to use it counts as your express request for immediate performance, and — as EU law allows for that case — the withdrawal right ends once we've fully delivered it. Top-up pools and organizer-plan fees follow the no-refund terms stated when you buy them, except where the law gives you a right we can't contract around.

8. Jobs and recruiters

If your workspace has an eligible plan, you can post a job on Piaar. Job posts go through the same automated content check as events and articles before anyone sees them, and are subject to the acceptable-use rules in section 3 — no discriminatory requirements, no content that violates applicable employment or advertising law.

Only people who are Discoverable and have switched on "Open to opportunities" can see a job or be counted for a job alert, and our server — not you — decides who qualifies for an alert; you receive only a rounded count of how many people it reached, never their identities. A candidate's public profile, current match score, and (only while their standing consent is on) email reach you only after they tap "I'm interested" on your specific job — see our privacy policy for exactly what that includes.

As the recipient of that data, you're an independent controller of it, not our processor. You may use it only for the vacancy the candidate applied to, must not sell it, pass it to a third party, or add it to unrelated marketing, and must comply with applicable employment, anti-discrimination, and data protection law yourself. A match score is decision support, not a hiring decision or an assessment of a candidate's fitness for a role — you're responsible for how you use it.

We keep job alerts limited while we work through what the EU AI Act requires for AI-assisted candidate targeting; features here may be more restricted than other parts of the app while that work continues.

9. Termination

You can delete your account at any time from inside the app (Account → Delete account) or by following the steps on our account deletion page — unless you're the sole owner of an organization workspace, in which case you'll need to transfer ownership first. Deletion is final, with the data-removal timeline described in our privacy policy.

We can suspend or terminate your account if you violate these terms, particularly the acceptable use rules in section 3. We'll usually warn you first unless the violation is severe (e.g. threats, harassment, illegal content). You can appeal a termination by writing to privacy@piaartech.com.

10. Warranties (and limits)

We provide Piaar "as is". We try hard to make it work well, but we can't guarantee that:

We do warrant that we'll honor our published commitments on privacy, matching transparency, and the prohibitions listed on our Responsible AI page.

11. Liability

To the maximum extent permitted by law, our total liability for any claim arising from your use of Piaar is limited to the amount you've paid us in the 12 months before the claim — for most individual users on the free tier, that's a limit near zero. We're not liable for indirect, incidental, or consequential damages — lost profits, lost opportunities, missed connections, that conversation you didn't have.

None of this limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence, or for anything else that can't be limited under applicable Swedish or EU law — including your statutory rights as a consumer if the app doesn't conform to what we've told you it does. Consumer rights you have under Swedish/EU law remain intact regardless of anything else in this section.

12. Disputes

These terms are governed by Swedish law. If a dispute arises, we'd really rather resolve it through dialogue — write to privacy@piaartech.com and we'll engage in good faith.

If we can't resolve it that way, the dispute goes to the competent courts of Sweden. If you're a consumer based in the EU/EEA, you keep the right to bring proceedings in your country of residence under the consumer protection rules that apply to you. You may also take the dispute to an out-of-court alternative dispute resolution body: if you're in Sweden, that's the Allmänna reklamationsnämnden (ARN), which we're prepared to take part in; consumers elsewhere in the EU/EEA can use the European Commission's list of certified bodies for every EU country, Norway and Iceland.

13. Changes to these terms

We may update these terms over time. For material changes, we'll notify you in-app and by email at least 30 days before the new terms take effect. You can review the version history in our changelog (available on request). Continuing to use Piaar after the change means you accept the new terms; if you don't accept, you can delete your account before the change date.

Questions about these terms? Write to privacy@piaartech.com.